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Shipping & Delivery Policy

To ensure your order reaches you on time and in good condition, we ship exclusively through reliable courier partners.

  • Delivery Address: Each order can be shipped to a single destination only. If you would like to send items to multiple addresses, please place separate orders.
  • Shipping Charges: Free shipping is available on all orders above ₹1000. For orders below ₹1000, a flat shipping charge of ₹110 applies.
  • Dispatch Timeline: We usually dispatch orders within 2 working days from the date of order. In case of stock unavailability or unforeseen delays, we will inform you promptly via phone or email.
  • Montblanc Personalisation Orders: Personalisation requests for Montblanc products are sent to the Montblanc team for processing. As per Montblanc’s policy, this requires an additional 7–10 business days before dispatch. Please consider this extra time when placing your order.
  • Delivery Timeline: Once shipped, products typically reach customers within 2–7 business days, depending on your location. Delays caused by courier companies or other external factors are beyond our control, but we will assist you in tracking and resolving such issues.
  • Packaging & Delivery: All orders are shipped in tamper-proof packaging. If you notice that the package is damaged or tampered with, please refuse delivery and immediately inform us at [email protected] or call 080-35073383. We will arrange a replacement at the earliest.
  • Invoice & Compliance: As per Indian tax regulations, all shipments will include an invoice mentioning product prices.
  • Delivery Confirmation: For security reasons, the courier partner may request a signed delivery receipt at the time of delivery.

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