I interacted with William Penn for the first time and thot of putting this on record. Its a fantastic job that these guys are doing. In my case, the face of the company was a lady called Nithya and i found her to be extremely positive and helpful. Unlike many online shopping experiences i have, this was a pleasent one. Thank you william penn and thank you Nithya. keep up the good work. Thanx Harsh
The online purchase experience was a smooth and easy one. The delivery too was prompt. I would like to suggest that you expand your range of fountain pens by offering the various grades of nibs available in each model. I am a 'fine nib' person and the choice of the nib is a very personal choice for an aficionado.