The online purchase experience was a smooth and easy one. The delivery too was prompt. I would like to suggest that you expand your range of fountain pens by offering the various grades of nibs available in each model. I am a 'fine nib' person and the choice of the nib is a very personal choice for an aficionado.
I have purchased the Fisher Bullet Pen and CH4-CES Shuttle Space Pen Commemorative Edition. Awesome customer support, free engraving, perfectly packed and delivered. I hope you guys keep it up always!!!!