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Thanks to William Penn store for being one of the few stores that provide online purchase of calligraphy pens.Appreciate the packaging of the product and order processing.

Nancy I

The customer service are very good, they are responsive and cordeal


impressed,would like to shop again

rapur sivaprasad

Appreciate the fact that you are the only ones dedicated in the business of selling fountain pens.

Rushabh Shah

very prompt service. Excellent


i received order in time and everything is k. Costumer satisfied

gangadhar tota

Great product and best service.


The pen feels absolutely made for my fingers, the weight the balance is perfect. The response from the executive when at first there was a problem with courier company was quick. Absolutely Great Experience.

Aditya Pandhare

Excellent is the word..

Dr Naina Bharati

Very helpful and fast processing

Gourang Bhargava

It is always a delight to shop with William Penn - online or in-store. The people are extremely well mannered, knowledgable & excellent is selling. I wish you open more stores across India & make fans like us spend more money on fine writing instruments.

Arnab Sengupta

Good Service

Suresh KR

Thank you for delivering the pen on time..before time in fact! :) Your service is brilliant!


Good Job.

Raj Kakarlapudi

Great pen... Professional delivery.... Thanks

Hema Venkatesh

Keep up the Standards


I have purchased many pens from William pen and I appreciate wide range of pen collection available with William Penn.

Pranav Doshi

Excellent service and packing!!


The one word I would use is "Excellent". I cannot give any suggestions as I just dont know how you can improve. I was quite shocked when I saw the packet this morning. It was excellent service right from the beginning.

Mohan Rajasekharan

Good, Keep continue

Ravindra babu D S

A well managed sales and advertisement method is being followed by you. Good work.

B Bose

the customer service is outstanding. i became a regular customer of your store and purchased five pens from you in the last three months. excellent service

Aditi Malhotra

The online purchase experience was a smooth and easy one. The delivery too was prompt. I would like to suggest that you expand your range of fountain pens by offering the various grades of nibs available in each model. I am a 'fine nib' person and the choice of the nib is a very personal choice for an aficionado.

Kajal Reddy

This was my first purchase and was impressed by the service and professionalism of all concerned. Special thanks you for Leena who was patient and clarified and helped me with my purchase

Srinivas Rao

I interacted with William Penn for the first time and thot of putting this on record. Its a fantastic job that these guys are doing. In my case, the face of the company was a lady called Nithya and i found her to be extremely positive and helpful. Unlike many online shopping experiences i have, this was a pleasent one. Thank you william penn and thank you Nithya. keep up the good work. Thanx Harsh


great service. i expect some more brands in the inks.

Suman Prasad

one word excellent

jagannath eshwar

Impeccable service , always a pleasure to deal with. Good to know that regular customers are taken care of .


The delivery was in a robust package though the delivery was a bit late. But a very good experience overall especially the excellent customer care personnel.


I ordered a product on Monday evening and it was delivered on Wednesday evening right on time for Valentines Day! I am very happy with the service..KEEP IT UP!


I am absolutely impressed with the customer service, thanks to Nithya.



Pankaj Dubey

True and Professional Approch,Nice Lovely Genuine Authentic Products,Lovely after sales service!!!!!!

Prasad Ratnaparkhi

I was amazed at the delivery of the product, quick response time. It was very well packaged with no chances of breakage. Thanks for the prompt response.

Divya Chainani

Service was excellent, recd my package within two days. I got the exact same refill that i wanted.

Mahesh Natu

very nice service. Quick to respond to. I tried to order the same product from flipkart and the order got cancelled after 10 days as they could not provide the product. I then found your website from moleskine's website and ordered here and now find that I should have chosen you guys earlier. Thanks for my Moleskine! I am loving it!

varun warrier

Excellent service given by nithya. Happy with the service and hence bought one more pen from her and then picked up one Lamy pencil when I went to your Mumbai store to pick up the product. Special mention of nithya 's effort and response time. Very good experience .

nimish shah

The Great Pen Online Store

Prasad MV

awesome customer care......nice help by d sales executive.....she was helpful n soft spoken.....product quality excellent and delivery also xcellent... one small request......d options u give for rating...good, average and poor...please do add one more option, i,e, excellent.... kudos to all.....and thanx for d xcellent service...and keep up the xcellent work...


Very good seller, very good service, fair rates


This online store makes it possible for us in smaller towns to have instant access to quality pens/ accessories from the comfort of our homes and offices!!!! Thank you, William Penn!!!!

Sonam Kaleon

Your commitment towards execution is excellent. Guys keep it up!!

Anjuman Khurana

The Service was excellent. Your Sales Exec Ms Nithya was extremely polite and patient. It was a great experience shopping with you.

Rahul Dasgupta

Yes, I am delighted. Especially with the responsiveness and care shown by the sales executive Ms Nithya. I am impressed.

Arvind K Sinha

Excellent service. Friendly sales persons (persons attending the call.). Delivery of product much earlier than expected. And packing was good.

Sudhakar Nandkeolyar

Keep up the good work. I was impressed with the quick turnaround.

Arun James

I have purchased the Fisher Bullet Pen and CH4-CES Shuttle Space Pen Commemorative Edition. Awesome customer support, free engraving, perfectly packed and delivered. I hope you guys keep it up always!!!!


I have purchased the Fisher Bullet Pen and CH4-CES Shuttle Space Pen Commemorative Edition. Awesome customer support, free engraving, perfectly packed and delivered. I hope you guys keep it up always!!!!


Well, this is my first review about any writing instrument. I would like to thank William Penn (Online Pen Store) for the fantastic job of delivering the instrument on time, rather before the deadline and also the packaging was superb. It took me almost 15 mins and a pair of scissors to actually rip open the package cover. And also, they have included Shipping insurance for the delivery, something which was not expected given the value of the product. Keep it up William Penn, your actions speak volumes and am sure you are gonna get better and better with times to come.


Delivery was quick and prompt as promised from William Penn ( Appreciated) Now, coming to the pen itself. I guess the brand is quite well known among people using fine writing instruments. I had been a great fan of Sheaffer since old times but my reason of choosing this particular pen is because of the iridescent blue barrel. I had searched quite a few retail stores of William Penn but unfortunately couldn't lay my hands on one. I was a bit skeptical about how the product would turn out to be but once I received the instrument I was highly impressed. The pen turned out to be exactly identical to the picture on the website. And man, it's a sheer writing pleasure. The chrome plating on the clips and trims are quite bright and this gives the class to the pen. Sheaffer pens are known to be on the heavier side and this one is also not an exception. It comes with a one year global warranty also. The twist mechanism works butter smooth and so is the ink flow from the original Sheaffer jotter refill. Overall a great buy for personal use or gifting someone. I also had my name engraved on the chrome cap and there also William Penn scores a perfect ten. Ultimately, my experience of buying the fine writing instrument online turned out to be a much smoother and better experience than buying it by personally visiting one of the showrooms. Also, you get a much wider choice of writing instruments to choose from (including limited editions) and the price range states that there is something for everyone.