The Penn Clique is William Penn’s way of building relationship with you and enhancing your shopping experience. The aim of the Loyalty program is to delight you with reward points and help you learn about new arrivals and promotions as well as being part of everything exciting happening in the world of fine writing instruments and lifestyle accessories.

Earn Reward Points

ONLINE SHOPPING

To earn points for an online transaction, simply, register with your Email ID
and contact number and make a purchase, points will be added to your
account. You will be rewarded with 100 Welcome points in your
account for your first purchase.

OFFLINE SHOPPING

While shopping offline (at our stores) please mention your Contact Number
and Email ID at the billing counter while making your purchase,
points will be added to your account.

Shop And Reward Points

1 reward point for every Rs 100 spent

One Reward point = Rs 1

Steps To Redeem Your Points

Find the items you want to buy

Add the items to your shopping bag and proceed to SHOPPING BAG page

Click on 'Penn Clique' option in the SHOPPING BAG page

Click on the 'Penn Clique' option in the SHOPPING BAG page to see the available loyalty points in your account. Click on Redeem option and the summary section will show you the discounted order value.

Proceed to Checkout page

Once you have entered the required loyalty points to be redeemed, proceed to the CHECKOUT page. Enter the Shipping details and then continue to reach the
'Payment' section.

OTP Confirmation

Once you reach the 'Payment' section in the Checkout, select the payment gateway you prefer.
Click on 'Pay' button to receive an OTP to your registered mobile number, to confirm the Penn Clique membership for your purchase. Enter the OTP message to complete
your purchase with the discounted value.

What is the Penn Clique?

Penn Clique is the customer loyalty program from William Penn to earn loyalty points and learn about new arrivals and promotions as well as being part of everything exciting happening in the world of fine writing instruments and lifestyle accessories.

How do I register for the Penn Clique Loyalty program?

It is very easy to become a member of the Penn Clique Loyalty program, you can become a Penn Clique member by sharing your Name, Mobile Number and Email Id when you shop at any of the William Penn stores, or at www.williampenn.net. You will be rewarded with 100 Welcome points in your account for joining the Penn Clique Loyalty program.

How does the program work?

1.Each time you shop at a William Penn store or on www.williampenn.net you earn reward points. The points will be added to your account immediately after your purchase for stores and after shipment for purchases from the website.
2. The reward points can be redeemed by using OTP at the time of making purchase at stores or on www.williampenn.net .

How long is the Penn Clique membership valid for?

Your Penn Clique membership is valid for a lifetime.

What is the Validity of my points?

Your Penn Clique points are valid for 365 days from the date of addition of points. The expiry of points is on pro rata basis. For example if 100 points are added in your account on 1st January 2018 then these points are valid till 1st January 2019 and so forth.

Are there any charges or fees to be a part of Penn Clique loyalty program?

No, there are no charges to be a part of Penn Clique loyalty program. You become a Penn Clique member when you shop at any William Penn store or www.williampenn.net.

How many points will I get as a Penn clique member when I shop at William Penn?

You will earn 1 point for every Rs.100/- spent.

Will I always get points for all my transactions while shopping on William Penn?

Yes, you will always be rewarded with points for all your transactions.

How can I know my current points balance?

You can know the balance points in your Penn Clique membership account by visiting the nearest William Penn store or, by signing in to www.williampenn.net.

How can I redeem my Penn clique Rewards points?

You can redeem your Penn Clique reward points by shopping at your nearest William Penn store or www.williampenn.net.

How do I register for the Penn Clique Loyalty program?

Penn Clique is a customer loyalty program from William Penn to earn loyalty points and learn about new arrivals and promotions as well as being part of everything exciting happening in the world of fine writing instruments and lifestyle accessories.

Can I redeem someone else’s points from my account?

No, only points from your account can be redeemed.

I cancelled my order what happens to my points?

The redeemed points will be credited back to your account within 24 hours.

Can I transfer my points to someone else having a William Penn account?

No, the Penn Clique reward points are non-transferable.

Transaction has failed, however my Penn Clique points are deducted?

In-case of a transaction failure, the deducted Penn Clique reward points will be credited back to your account within 24 hours. If the points are not credited back please write to info@williampenn.net with your transaction details.

Can Penn Clique points be redeemed for Non INR transactions?

Penn Clique points can be redeemed only for transactions in INR.

My mobile number is registered outside India, can I be a Penn Clique member?

No, only customers with mobile numbers registered in India are eligible for Penn clique Loyalty Program.

What is the minimum points for redemption?

Minimum 100 points can be redeemed per transaction.

What is the maximum points for redemption?

Maximum 500 points can be redeemed per transaction.

FORGOT PASSWORD

Mobile Number

Please enter your mobile number to avail/use Pennclique loyalty points. Know more.