The following Monthblanc International Guarantee applies to Montblanc Products sold or presented for guarantee service in any country ( including the United States of America, Canada and Australia).
What the Montblan International Guarantee covers and For How Long
Your Montblanc Products has been manufactured according to the high quality standards of Montblanc with all the care and patience dedicated to them by our devoted craftsmen. Nevertheless, the Montblanc Products is covered by this Montblanc International Guarantee against defects in manufacturing and materials.
Montblanc warrants its products against defects in materials and manufacturing for a period of two (2) years from the date of purchase (the "Gurantee period"). If the product is returned during the Guarantee period, Montblanc will repair of replace any defective Montblanc Product or part free of charge within a reasonable time after the product is returned, subject to the right to charge for shipping. Upon expiration of the Guarantee period, any repairs will be subject to a service charge.
What is Not Covered under the Montblanc International Guarantee
The Montblanc International Guarantee does not cover:
(a) defects and damages due to loss, theft, fire or other causes beyond our control.
(b) defects and damages resulting from misuse. negligence or accident.
(c) defects and damages caused by improper use (knocks, dents, crushing, etc.), alterations, tampering, dismantling or services a nd repairs completed by anyone other than an authorised Montblanc boutique, Montblanc dealer or Montblanc service centre, or by the use of components or accessories (such as bottled ink or cartridges) other than those produced or recommended by Montblanc.
(d) defects and damages due to normal wear and tear.
(e) Montblanc Products where the serial number has been removed or is not clearly legible, or where any part of the orginal Montblanc Product has been removed, changed, altered, replaced, erased or defaced.
(f) routine maintenance and cleaning.
(g) battery cell, leather straps, rubber and metal bracelets.
