Mon - Fri (10:00am - 6:00pm)

Advanced search

e-Gift Card /Physical Gift Card Terms & Conditions
  1. William Penn e-Gift Cards /Physical Gift Cards are issued by QwikCilver Solutions. QwikCilver is an independent company incorporated under the laws of India, and is the issuer of Gift cards.
  2. William Penn e-Gift Cards /Physical Gift Cards can be redeemed both online at www.williampenn.net or .at any of our stores (except Shop-in-Shops).
  3. If the order value exceeds the e-Gift Cards /Physical Gift Cards amount, the balance must be paid by Cash/Credit Card/Debit Card/Internet Banking wherever relevant.
  4. Physical gift cards hold no value until activated with minimum balance of Rs 500 at an exclusive William Penn store.
  5. e-Gift Cards /Physical Gift Cards have a validity of 12 months from the date of activation.
  6. e-Gift Cards /Physical Gift Cards cannot be redeemed for cash or Credit, but are transferable.
  7. Physical gift cards can be further reloaded with any additional amount. However, e-gift card cannot be further re-loaded and has to be bought afresh.
  8. williampenn.net/QwikCilver Solutions are not responsible if e-Gift Cards /Physical Gift Cards are lost or stolen.
  9. Validity of e-Gift Cards /Physical Gift Cards cannot be extended; new e-Gift Cards /Physical Gift Cards cannot be provided against the expired/unused Gift Cards.
  10. In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/ insufficient, QwikCilver Solutions/William Penn retails the right to cancel the e-Gift Cards /Physical Gift Cards issued.
For any queries on your gift card, please write to info@williampenn.net.
How do I buy or gift an e-Gift Card?

Go to Gift Cards Link from the Top bar of the williampenn.net. Enter the e-Gift Card amount, enter the sender and receiver details and make the final payment. Once you have completed the payment, as a sender you will receive an email with the purchase details. While the invoice on mail comes to the sender, the e-Gift Card mail goes to the recipient.

What are the payment options available for purchasing an e-Gift Card?

You can pay by using Credit Card / Debit Card issued in India or by Net banking from the Bank accounts opened in India.

How do I pay with an e-Gift Card?

Go to williampenn.net and select the items you want to purchase. Once you reach our checkout page, select the "Gift Cards" tab from the Order Summary. Enter your 16-digit giftcard number and the corresponding PIN number and click on Check Button. The Balace amount from your Card will be displayed. You can Enter the amount you would like to Redeem. The corresponding amount will be deducted from the total payable amount. If the amount of your e-Gift card doesn't cover your order amount, you will be prompted to select an additional payment option.

Can I use multiple paying options while paying with an e-Gift Card?

Yes. You can pay partially with Gift Card and Remaining with other payment options or Vice-Versa.

Can I use other coupon codes while paying with an e-Gift Card?

No. Only one coupon code can be applied at the time of placing an Order.

Does my e-Gift Card expire?

All e-Gift Cards expire 365 days from the date of their issuance.

Is there a limit for the number of e-Gift Cards that can be used per order?

You can only use 'One' e-Gift Card per order.

Can I return my e-Gift Card?

Our Gift Cards are non-refundable.

How can I check my e-Gift Card balance?

Go to Gift Cards Page. You can see a “Check Balance” Tab. Click on it and enter your 16-digit gift card number and corresponding PIN.