The Sailor Writing Instrument is warranted against original factory defects in material and workmanship for a period of one year from the original date of purchase from the original and 'Sailor' authorized retailer / vendor where the instrument was obtained. Should the instrument be found to have such a defect, it should be returned complete with all pen parts to the original and 'Sailor' authorised retailer / vendor for processing. The original stamped / dated warranty document and the original sales receipt for the instrument must accompany the pen for any warranty or repair claims. The warranty does not cover any defects or damage as a result of misuse, abuse, neglect, accidental damage, tampering, and loss of original parts, or reasonable wear and tear of normal use. In such cases the standard repair and/or parts replacement charges will apply. The warranty is not applicable to product originally purchased through unauthorized Sailor retailer/ vendors.